Privacy Policy

Purple Word Box (Pty) Ltd respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, complete an enquiry form, interact with us online, or use our services.

By using this website, you agree to the terms of this Privacy Policy.

1. Who We Are

Purple Word Box (Pty) Ltd is a public relations, communications, media relations, brand strategy and professional content agency based in South Africa.

For privacy-related questions, you can contact us at:

Email: info@purplewordbox.co.za
Phone / WhatsApp: [Insert once confirmed]

2. Personal Information We May Collect

We may collect personal information when you contact us, complete a form, request information, subscribe to communication, or interact with our website.

This may include:

Your name and surname
Your business or company name
Your email address
Your phone number
Your job title or role
Information about your business or enquiry
Any information you choose to submit through our website or communication channels
Website usage information, such as pages visited, browser type, device information and general analytics data

We only collect information that is reasonably necessary for the purpose for which it is provided.

3. How We Use Your Personal Information

We may use your personal information to:

Respond to your enquiries
Communicate with you about our services
Provide PR, communication, strategy, content, media relations or related services
Prepare proposals, quotes or service recommendations
Manage client relationships
Improve our website, marketing and user experience
Send relevant business communication, where appropriate
Run or measure digital marketing campaigns, including Google Ads or Meta Ads
Comply with legal, regulatory or administrative requirements

We do not sell your personal information.

4. Website Forms and Enquiries

When you submit an enquiry through our website, we use the information you provide to contact you and respond to your request.

Submitting a website form does not automatically make you a client of Purple Word Box. A client relationship only begins once services, pricing, scope and terms have been agreed.

5. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve functionality, analyse website traffic and support marketing activity.

Cookies may help us understand how visitors use the website, which pages are viewed, and how users interact with our content. We may also use third-party tools such as Google Analytics, Google Ads, Meta advertising tools, or similar platforms where they are installed on the website.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how certain parts of the website work.

6. Marketing Communication

We may contact you with relevant business-related communication if you have requested information, previously engaged with us, or shown interest in our services.

You may opt out of marketing communication at any time by contacting us directly or using any unsubscribe option provided in the communication.

7. Sharing of Personal Information

We may share personal information with trusted service providers where necessary to operate our business, deliver services, manage our website, process enquiries, support marketing activity, or comply with legal obligations.

This may include:

Website hosting providers
Email and communication platforms
Analytics and advertising platforms
Professional service providers
Freelancers, contractors or suppliers involved in service delivery where required
Legal or regulatory authorities where required by law

We only share personal information where there is a valid reason to do so and where reasonable safeguards are in place.

8. Storage and Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.

However, no online system, website, email service or digital storage method can be guaranteed to be completely secure. By using our website and communicating with us electronically, you acknowledge this risk.

9. Retention of Personal Information

We only keep personal information for as long as it is reasonably necessary for the purpose for which it was collected, including business, legal, accounting, reporting or operational requirements.

When personal information is no longer required, we will take reasonable steps to delete, destroy or anonymise it.

10. Your Rights

In line with applicable privacy laws, including the Protection of Personal Information Act, you may have the right to:

Ask what personal information we hold about you
Request access to your personal information
Ask us to correct or update your personal information
Ask us to delete your personal information where legally appropriate
Object to certain processing of your personal information
Withdraw consent where processing is based on consent
Object to direct marketing communication
Submit a complaint to the Information Regulator of South Africa

To exercise these rights, please contact us using the details listed in this Privacy Policy.

11. Third-Party Links

Our website may include links to third-party websites, social media platforms, articles, media placements or external resources.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policies of any external websites you visit.

12. Children’s Privacy

Our website and services are intended for businesses and professional audiences. We do not knowingly collect personal information from children.

13. Cross-Border Processing

Some of the platforms or service providers we use may store or process information outside South Africa. Where this happens, we take reasonable steps to ensure that personal information is handled securely and in line with applicable privacy requirements.

14. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised “Last updated” date.

15. Contact Us

For questions about this Privacy Policy or how your personal information is handled, please contact:

Purple Word Box (Pty) Ltd
Email: info@purplewordbox.co.za
Phone / WhatsApp: [Insert once confirmed]